North Carolina Man Pleads Guilty For His Role In International “Tech Support Scam” CHARLOTTE, N.C. – A Charlotte, North Carolina man pleaded guilty today to conspiracy to access a protected computer, for his role in an international “Tech Support Scam” that defrauded hundreds of victims, including seniors, of more than $3 million. Assistant Attorney General Brian A. Benczkowski of the Justice Department’s Criminal Division, First Assistant U.S. Attorney William Stetzer for the Western District of North Carolina and Special Agent in Charge John A. Strong of the FBI Charlotte Field Office, made the announcement. Bishap Mittal, 24, pleaded guilty before U.S. Magistrate Judge David S. Cayer. Mittal has been released on bond. A sentencing date has not been set. According to the information and plea agreement, Mittal was part of a conspiracy that carried out an international internet “Tech Support Scam,” by placing fake pop-up ads on victims’ computers to convince them they had a serious computer problem, and to induce them to pay for purported “technical support” services to resolve the issue. Mittal admitted in court today that he and “Individual 1” resided together in Charlotte. Individual 1 was the owner/manager of Capstone Technologies LLC (Capstone), a company headquartered in Charlotte that claimed to provide computer-related services to its customers. Capstone conducted business using several different aliases, including Authenza Solutions LLC, MS-Squad Technologies, MS-Squad.com, MS Infotech, United Technologies, and Reventus Technologies, (collectively, Capstone Technologies). Individual 1, Mittal, and others carried out the tech support scam using a call center located in India, set up to handle “tech support” calls with potential victims. According to the information, pop-up ads were a central part of the conspiracy’s tech support scam. Individual 1 and other co-conspirators purchased blocks of malicious pop-up adware from publishers around the world. The fake pop-ups would suddenly […]